♥ PROCESSING/TURN AROUND TIME: We make all of our items by hand. Please allow 5-10 days from payment of your items to be created and shipped, so that we can take the care and attention your order deserves. If you have a rush order, please contact us and we will try to work with you!
♥ We ship items via USPS First Class and will provide you with the tracking number once it ships. First Class shipping takes on average 2-5 business days in the U.S. All U.S. orders come with delivery confirmation.
♥ All orders are processed in the order they are received once payment clears.
**PLEASE MAKE SURE YOUR ADDRESS IS CORRECT IN SQUARE AS WE USE THIS ADDRESS TO SHIP TO. IF YOU ARE SHIPPING IT TO SOMEONE AS A GIFT, PLEASE CHANGE THE ADDRESS "SHIP TO" DURING CHECKOUT.
♥ SEW Stitches Boutique is not responsible for the package once it leaves our hands. We are not responsible for lost, stolen, or damaged packages. We want happy customers and even though we are not responsible for the package once it ships, and should something happen in route - let us know!
♥ NO REFUNDS or exchanges due to the custom nature of our business. Please note that thread, fabric, ribbon and colors may vary and we substitute as needed to match as best as we can.
♥ You, our customer, mean the world to us! We want you happy and completely satisfied with your order with us. If for some reason you are not satisfied, please give us an opportunity to make it right.
♥ If you are not satisfied with your order, you have 1 week to contact us.
♥ Payment is due upon ordering! Please pay through Square within 2 business days of order.
We will begin making your item(s) as soon as we have received payment from you.
We require a minimum of 50% down on ALL orders!
ADDITIONAL POLICIES AND FAQs
♥ If you need an item sooner than our current turn around time, we do offer "RUSH" services for an additional $15 PER ITEM. You must contact us prior to purchase to check availability for rush orders.
♥♥Read the instructions for application and laundry care on individual listings!
All transfers are non refundable and you are agreeing when purchasing that you will be using the correct equipment and have fully read the instructions and you understand the application errors are the responsibility of the buyer.